Glossary

Links: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Above the Line

Account Management

ACORN

Added Value

Advertising

Advocacy Advertising

Affiliate Marketing

Affinity Marketing

After Sales Service

AIDA

AIUAPR

Ambush Marketing

B

Balanced Scorecard

Below the Line

Blended E-Learning

Brand

Brand Extension

Brown Goods

BUPPIE

Business Plan

Business Strategy

Business to Business (B2B)

Business to Consumer (B2C)

Buzz

C

Channels

Chartered Marketer

Company Specific Training

Comparative Advertising

Competitive Advantage

Copyright

Corporate Identity

Corporate Strategy

Cost Leadership

Customer

Customer Loyalty

Customer Relationship Management (CRM)

Customer Satisfaction

D

DAGMAR

Data Processing

Data Protection Act

Database Marketing

Delegate

Demand and Supply

Demographic Data

Differentiation

DINKY

Direct Mail

Direct Marketing

Direct Response Advertising

Discounted Cash Flow

Distance Learning

Distribution

E

E-commerce

Efficient Consumer Response

E-Learning

Electronic Point of Sale (EPOS) System

Emotional Selling Preposition (ESP)

Endorsement

Entrepreneur

Ethical Marketing

Experience Curve

Export Marketing

External Analysis

F

Fax Preference Service

FMCG

Focus Groups

Forecasting

Four M's

Franchising

G

Geodemographics

GLAM

Guarantees and Warranties

H

House to House Distribution

I

In-Company Training

Inducements

Industrial marketing

Innovation

Institutional Market

Internal Analysis

Internal Marketing

International Marketing

IPS

J

Joint Venture

JUPPIE

K

Key Account Management

Kidults

Knowledge Management

L

Learning Log

Logo

M

Market Challenger

Market Development

Market Entry

Market Follower

Market Leader

Market Research

Market Segmentation

Market Share

Marketing

Marketing Audit

Marketing Communications

Marketing Information

Marketing Mix

Marketing Orientation

Marketing Planning

Marketing Strategy

Merger Acquisition

Mission Statement

Models

Modular Training

N

New Product Development

Niche Marketing

NILKIE

O

Objectives

Offensive Marketing

OINK

Online Learning

OPAL

Organic Growth & Development

P

Packaging

PANSES

Payment By Results

PEEST

Personal Data

Personal Selling

PEST

Pester Power

PESTLE

Physical Evidence

Point of Sale (POS)

Portfolio (and Portfolio Analysis)

Positioning

Product Life Cycle

Professional Services

Promotional Mix

Public Relations

Q

Qualitative Research

Quantitative Research

R

R & D

RAPPIES

Reference Group

Relationship Marketing

Repertory Grid Method

Residential Training Courses

S

Sampling

Screening

Seminars

Sensitive Data

Shareholder Value

SINBAD

SITCOM

Skimming

SLAP

SLEPT

SOSTT

Spin

SWOT Analysis

Syndicate Groups

T

Tailored Training

Targeting

Telemarketing

Test Marketing

TINKIE

Trade Marketing

Training Qualification

Tweenagers

U

Unique Selling Preposition

Unmentionables

V

VALS

Viral Marketing

Vision

W

White Goods

WOOPIES

Word of Mouth

Workshops

X

Y

YAPPIES

Youth Market

YUPPIE

Z

ZUPPIE

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